TECHNICAL SERVICE

We offer comprehensive dealer technical support. We have qualified factory technicians on staff, with the latest tools and diagnostic equipment. Our highly trained technicians are available to help your service staff to diagnose and service all Davinci electric vehicles.

Your business as an authorized service center has access to our knowledgeable technical support staff through a dedicated phone number. Our technical support line personnel are able to walk you through virtually any technical issue. We have the largest electric scooter and bike parts warehouses in North America.

We have a detailed library of all bike specifications and can provide wiring schematics, technical component drawings, and stock a surplus of parts. As an authorized dealer, you will have access to our large inventory of parts and components used in the manufacture of Davinci electric vehicles. Parts are kept in stock to ensure that you have what is needed to keep your customer satisfied.

In addition to having technical assistance at your fingertips, we also have a shipping department that can arrange delivery of any part promptly and reliably at a moments notice. Replacement parts are shipped free of charge with the next dealer order.


WARRANTY

We are very proud of the quality of our scooters and bikes. Davinci electric vehicles are manufactured to our exact standards using only the best available components and engineering procedures. We have the best quality control of anyone in the business and we back it with our warranty.

We will replace or repair the defective component, or at our discretion replace the entire vehicle at no charge during the warranty period.

We reserve the right to replace component parts with similar or newer engineered components or with similar or newer vehicles where we deem it to be prudent and beneficial.

This warranty applies to the original purchaser and is not transferable. This warranty only applies to normal consumer use of the product. Any other uses including rental fleet or commercial setting will void this warranty. Inappropriate operations such as trick riding, abusive riding, off-road riding, or rider weight in excess of the handling limits will automatically void the warranty. The specific parts covered under this warranty are:

The frame and motor are warranted to be free of defects for one (1) year from the date of purchase.

The controller, bike operation controls, electrical components, charger and batteries are warranted to be free of defects in materials for a period of six (6) months from the date of purchase.

Parts under warranty will be repaired or replaced at our option excluding labor and shipping when presented to an authorized service center or dealership. This warranty does not cover plastic body components and does not cover normal wear items including tires, brakes, chains, belts, switches, fuses and bulbs.

This warranty is void if the electric vehicle or its components have been altered, neglected, abused, or misused, or if any repairs have been made by an unauthorized agent. This warranty does not apply to damage caused by a collision, accident, stunt riding, illegal, or irresponsible activity. We reserve the right to refuse, suspend, or modify a warranty claim at any time and from time to time in our sole discretion.

All warranties will be honored when and only when the Davinci product(s) has been purchased from a current authorized Davinci dealership. Our warranty is not applicable to any Davinci product that have been purchased at a non-authorized Davinci dealership.

No agents, distributor, or dealer has authority to alter in any manner the terms of this warranty. There are no implied warranties. We are not responsible for any representation of warranty made by any other person beyond those expressly set forth in this warranty.